Privacy Policy

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Introduction

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Brendel & Associates (“Firm”) is committed to protecting your personal data and respecting your privacy in accordance with Vietnamese data protection laws, including the Law on Cybersecurity and the Law on Personal Data Protection. This Personal Data Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

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Scope

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This policy applies to all personal data collected by Brendel & Associates in Vietnam, including data from clients, contractors, and other third parties. It applies to data collected through our website, email communications, and other interactions.

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Data collection

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Types of Personal Data

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We may collect the following types of Personal Data:

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Basic personal data
- Last name, middle name and first name, other names (if any)
- Date of birth; date of death or going missing;
- Gender;
- Place of birth, registered place of birth; place of permanent residence; place of temporary residence; current place of residence; hometown; contact address;
- Nationality;
- Personal image;
- Phone number; ID Card number, personal identification number, passport number, driver’s license number, license plate, taxpayer identification number, social security number and health insurance card number;
- Marital status;
- Information about the individual’s family relationship (parents, children);
- Digital account information; personal data that reflects activities and activity history in cyberspace;
- Other information associated with an individual or used to identify an individual.
Sensitive personal data: We may collect Personal Data that may be considered sensitive under Vietnamese law, such as:
- Health condition and personal information stated in health record, excluding information on blood group;
- Information about racial or ethnic origin;
- Data on crimes and criminal activities collected and stored by law enforcement agencies;
- Information on customers of credit institutions, foreign bank branches, payment service providers and other licensed institutions, including: customer identification as prescribed by law, accounts, deposits, deposited assets, transactions, organizations and individuals that are guarantors at credit institutions, bank branches, and payment service providers;
- Other specific personal data as prescribed by law that requires special protection.

Methods of Collection

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Personal Data is collected through:

Direct interactions, such as client intake forms, and communication with the Firm.
Electronic communications, including emails and online forms.
Website analytics tools and cookies to enhance user experience and analyze website usage.

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Purpose and Use of Data

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Legal Services

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Personal Data is used to:

Provide and manage legal services;
Communicate with clients and respond to inquiries;
Process and handle legal documents and transactions;

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Operational and Business Activities

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Personal Data is used to:

Administrate, improve and manage business operations such as:
- Managing our relationship with existing and prospective clients;
- Recruitment activities;
- Developing our businesses and services, such as identifying client needs and improvements in service delivery;
- Maintaining and using IT systems;
- Hosting or facilitating the hosting of events;
- Administering and managing our website and systems and applications;
- Performing analytics for reporting and statistical purposes.
Provide information about us and our range of services. We may send you industry updates and insights, information about our services that may be relevant to you.
Administrate, manage, maintain and enhance our services and website.
Conduct business analysis and reporting.
Security, quality and risk management activities such as:
- Security monitoring such as automated scans to identify harmful emails;
- Service monitoring for quality assurance;
- Client/engagement acceptance procedures.
Complying with any requirement of law, regulation, or professional body of which we are a member. We are required to keep certain records to demonstrate that our services satisfy those compliance obligations which may contain Personal Data.

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Data Sharing and Disclosure

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We do not sell, trade, or rent your Personal Data to third parties. We may disclose Personal Data in the following circumstances:

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With Your Consent

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We may share your data with third parties if you have provided explicit consent.

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Legal Obligations

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When required by law, regulation, or legal process, or to respond to requests from government authorities.

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Business Transfers

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In connection with mergers, acquisitions, or other business transfers, provided that the acquiring entity agrees to comply with this policy.

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Data Security

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We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, use, alteration, or destruction. These measures include:

Secure data storage and transmission protocols;
Access controls and authentication procedures;
Regular security assessments and updates.

Only our authorized personnel are provided access to Personal Data, and these employees have agreed to ensure the confidentiality of this information.

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Data Retention

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We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by law, regulation or professional standards and to establish, exercise or defend our legal rights. When data is no longer needed, we ensure its secure disposal or anonymization. If you choose to unsubscribe from a mailing list, we may still keep limited information about you so that we are able to honour your request.

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Your Rights

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You are entitled to the following rights, subject to Vietnamese Law:

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Right to be Informed:

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You have the right to be informed about the processing of your Personal Data, except where otherwise provided by the Vietnamese Law.

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Right to Consent:

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You have the right to consent or refuse the processing of your Personal Data.

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Right to Access:

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You are entitled to access, amend, or request the amendment of your Personal Data

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Right to Withdraw Consent:

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You have the right to withdraw your consent.

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Right to Delete:

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You can request the deletion of your Personal Data at any time. Such deletion will be implemented within 72 hours of your request.

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Right to Restrict Processing:

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You may request restrictions on the Personal Data Processing. Such restrictions on Personal Data Processing will be implemented within 72 hours of your request, covering all Personal Data you wish to restrict.

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Right to Obtain Personal Data:

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You may request to be provided with your Personal Data.

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Right to Object to Personal Data Processing.

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You have the right to object to the processing of your Personal Data to prevent or limit the disclosure of your Personal Data or the use of your Personal Data for advertising or marketing purposes, unless otherwise provided by law.

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The Persona Data Controller or Personal Data Processor will respond to your request within 72 hours of receipt, except where otherwise provided by the Vietnamese Law.

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Right to Complaint, Report, and Litigation:

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You reserve the right to file complaints, reports, or initiate legal action as per the Vietnamese Law.

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Right to Compensation:

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You are entitled to seek compensation for damages as per legal provisions in cases of personal data protection violations, except where different agreements between parties exist or as otherwise provided by the Vietnamese Law.

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Right to Self-Protection:

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You have the right to self-protect as per the Civil Code and relevant laws and regulations or request competent authorities to implement civil rights protection methods as provided by the Vietnamese Law.

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Your exercise of these rights is subject to certain exemptions to safeguard public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).

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Note that it is necessary for the Firm to collect and process Personal Data provided by you depending on the purposes for which your Personal Data is collected. If you choose not to provide us with such Personal Data or do not consent to this privacy statement, you or your organization may not be able to use our product and service or otherwise deal with us

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Cookies and Tracking Technologies

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Our website uses cookies and similar tracking technologies to enhance user experience and analyze website usage. “Cookies” are small text files placed on your hard drive that assist us in providing a more customized website experience. For example, a Cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is the Firm’s policy to use Cookies to make navigation of our websites easier for visitors and to facilitate efficient registration procedures. Site statistics are compiled by third parties, and therefore your internet protocol address will be passed to third parties for statistical reporting only. You can manage cookie preferences through your browser settings. If you are concerned about Cookies, most browsers permit individuals to decline Cookies by changing the privacy settings on their browser. In most cases, a visitor may refuse a cookie and still fully navigate our websites; however, other functionality on the site may be impaired. After termination of the visit to our site, you can always delete the Cookies from your system if you wish.

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Policy Updates

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This Personal Data Privacy Policy may be updated periodically to reflect changes in legal requirements or operational practices. Significant changes will be communicated through our website, and the updated policy will be posted here.

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Providing Information to the Firm

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If you choose not to provide certain personal information, it may be an impediment to the exchange of information necessary for the execution of the contract or provision of services, and we may not be able to provide you with some services and you may not be able to participate in some of the activities on our website(s).

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Contact Us

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If you have any questions or concerns about this policy or how we handle your Personal Data, please contact us at:

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Brendel & Associates Law Co., Ltd.

D&D Tower, 10th Floor,

458 Nguyen Thi Minh Khai, Ban Co Ward,

Ho Chi Minh City, Vietnam

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We will treat your requests in accordance with applicable legal requirements.

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Privacy Policy

Introduction

Scope

Data Collection

We collect data that is personal, i.e., any information that is associated with or could be used to identify a particular individual (“Personal Data”) from a number of sources, either directly from the data subjects, or from clients, colleagues and publicly available sources. Where the Firm receives data from its clients about employees, customers or other individuals, the client is responsible for ensuring that any such data is transferred to us in compliance with applicable data protection laws.
Types of Personal Data
We may collect the following types of Personal Data:Basic personal dataLast name, middle name and first name, other names (if any);Date of birth; date of death or going missing;Gender;Place of birth, registered place of birth; place of permanent residence; place of temporary residence; current place of residence; hometown; contact address;Nationality;Personal image;Phone number; ID Card number, personal identification number, passport number, driver’s license number, license plate, taxpayer identification number, social security number and health insurance card number;Marital status;Information about the individual’s family relationship (parents, children);Digital account information; personal data that reflects activities and activity history in cyberspace;Other information associated with an individual or used to identify an individual.Sensitive personal dataWe may collect Personal Data that may be considered sensitive under Vietnamese law, such as: Health condition and personal information stated in health record, excluding information on blood group;Information about racial or ethnic origin;Data on crimes and criminal activities collected and stored by law enforcement agencies;Information on customers of credit institutions, foreign bank branches, payment service providers and other licensed institutions, including: customer identification as prescribed by law, accounts, deposits, deposited assets, transactions, organizations and individuals that are guarantors at credit institutions, bank branches, and payment service providers;Other specific personal data as prescribed by law that requires special protection.Methods of CollectionPersonal Data is collected through:Direct interactions, such as client intake forms, and communication with the Firm.Electronic communications, including emails and online forms.Website analytics tools and cookies to enhance user experience and analyze website usage.

How do we store, use, share and disclose your site visitors' personal information?

We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyse how you use our websiteDevelop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
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This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Log Files

We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Third Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Cookies

A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our Site, which helps us to provide you with a good experience when you browse our Site and also allows us to improve our site.

The cookies we use on the Site allow us to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our Site works, for example by ensuring that users are finding what they are looking for easily.

Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself by opening an account, or filling out a form, you remain anonymous to us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Changes to Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of this Privacy Policy will govern our use of information about you and will be located on this page. If we make material changes to this Privacy Policy, then where appropriate we will post a notice on the Site prior to the effective date of the changes.

How to contact us

If you have any question, please contact us by emailing to: contact@digitalmekong.com